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App or website? Find out which is the best choice for your startup

May 7, 2023
foto de um Mockup Mobile do site de More Grls

Choosing between an app or a website can define the future of your startup. See the pros, cons and how to make the best decision.

Creating an efficient digital channel is one of the most strategic decisions for a startup. But the question arises: Is it more worthwhile to develop an app or a website? Each option has its advantages and can meet different goals.

In this article, we will compare the features of mobile applications and web systems, showing what to consider before investing in one of these solutions.

Advantages of Mobile Apps

Apps offer a more personalized and personal experience for the user. Here are the main benefits:

Quick and direct access

The app icon is always visible on the cell phone screen, allowing instant access without having to open the browser.

Push notifications

Allow direct communication with the user, sending promotions, reminders or updates in real time — which increases engagement and conversions.

Offline functionality

Even without internet, many apps remain accessible. This is useful for displaying saved contents, such as contact details, catalogs or interaction history.

Greater engagement with the brand

The constant presence of the application on the smartphone helps to reinforce brand recall and create a closer bond with the customer.

Advantages of web systems

Websites remain powerful channels, especially for attraction via search engines. Check out the highlights:

Easy access, no download

There is no need to install anything. The user accesses the site by typing the address or via Google — a lower entry barrier, especially for new visitors.

Visibility on Google

Having a well-optimized SEO website allows your startup appear in organic searches, expanding discovery by new customers.

Accessible on all devices

Responsive web systems work on smartphones, tablets and desktops, ensuring a broad presence with a single development.

When to choose each one?

CriterionAppWebsite
Frequency of useHigh (user accesses frequently)Low or moderate
Offline accessYesNo
Initial development costBiggerMinor
Visibility in search enginesLimitedHigh
Customer relationshipCloser, with pushIndirect
Product launchIdeal for building loyaltyIdeal for generating traffic and attracting interested parties

What is the best choice for your startup?

The decision depends on the your business goals, from the expected frequency of use and of the growth strategy.

In many cases, the ideal is to combine both solutions: using the website to attract and educate the public, and the app for retain, engage and convert customers.

Both the app and the website play an essential role in the growth of a startup. The secret is to understand your audience, your goals and the resources available to make a strategic decision.

Want help developing the ideal channel for your startup? Talk to the follow55 team and get to know our solutions in tailored apps, websites and digital experiences.

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